Business Success

The First 5 Minutes: What Guests Notice Before ...
As a spa owner or manager, you know guests aren’t just visiting for a service—they’re looking for an experience, a feeling. And it all begins in the first five minutes....
The First 5 Minutes: What Guests Notice Before ...
As a spa owner or manager, you know guests aren’t just visiting for a service—they’re looking for an experience, a feeling. And it all begins in the first five minutes....

Tea Rituals Your Clients Will Remember (and Love)
Picture this: a client steps into your spa, carrying the stress of the day on their shoulders. Before they even make it to the treatment room, you offer them a...
Tea Rituals Your Clients Will Remember (and Love)
Picture this: a client steps into your spa, carrying the stress of the day on their shoulders. Before they even make it to the treatment room, you offer them a...

Your Spa Has a Story — Are You Telling It?
When clients hear a meaningful story behind your spa brand, their brain processes it like a personal memory, not just information. They don't just get a massage — they take...
Your Spa Has a Story — Are You Telling It?
When clients hear a meaningful story behind your spa brand, their brain processes it like a personal memory, not just information. They don't just get a massage — they take...

The Surprising Reason Your Clients Aren't Talki...
In today’s world, your client's happiness isn't just between the two of you—it can reach 1,500+ people with a single TikTok. Imagine the impact: if a client leaves disappointed, chances...
The Surprising Reason Your Clients Aren't Talki...
In today’s world, your client's happiness isn't just between the two of you—it can reach 1,500+ people with a single TikTok. Imagine the impact: if a client leaves disappointed, chances...

Is This the Scalp Treatment Your Clients Have B...
Looking to offer your clients something special? A Rosemary Oil Scalp Treatment isn't just about scalp health—it’s a sensory experience that promotes a sense of calm. Clients will appreciate the...
Is This the Scalp Treatment Your Clients Have B...
Looking to offer your clients something special? A Rosemary Oil Scalp Treatment isn't just about scalp health—it’s a sensory experience that promotes a sense of calm. Clients will appreciate the...

Behind the Scenes: How We Put Spa Products to t...
Ever wonder what goes into selecting the products you use every day? At Universal Companies, we put every product through a rigorous hands-on testing process. In this post, we’ll tell...
Behind the Scenes: How We Put Spa Products to t...
Ever wonder what goes into selecting the products you use every day? At Universal Companies, we put every product through a rigorous hands-on testing process. In this post, we’ll tell...