Is Your Spa Running You? Here’s How to Regain Control
Running a spa should be a rewarding and enjoyable experience, giving your clients a space to relax and recharge. With a few smart strategies, you can keep things running smoothly and focus on what truly matters—creating exceptional spa experiences.
The best part? A well-organized, profitable spa isn’t about working longer hours–it’s about making informed decisions. Whether you're looking to fine-tune your inventory, easily introduce new services, or increase retail sales, these small changes can lead to big results.
1. Streamline Your Ordering
Imagine never running out of essential products or dealing with excess stock. With a little planning, ordering can be effortless.
- Track your usage patterns. Monitor how quickly you go through key items like wax, oils, and linens. Knowing your real numbers helps you order efficiently.
- Simplify your supplier list. Fewer suppliers mean fewer invoices and delivery schedules to juggle, saving you time and effort.
- Choose case packs for efficiency. Ordering case packs ensures you always have what you need on hand while reducing costs and simplifying your inventory management.
- Build strong supplier relationships. Your suppliers should feel like partners, not just vendors. A strong relationship provides access to reliable support, expert recommendations, and even customized solutions tailored to your spa’s needs.
2. Expand Your Menu with Confidence
New services can attract fresh clientele and keep regulars excited. A strategic approach ensures seamless integration.
- Enhance what you already offer. Small but impactful add-ons—like a collagen eye mask during facials or an Eco-fin hand treatment during lash and brow services—can elevate the client experience.
- Test before committing. Trying the exact version of a product or piece of equipment before purchasing helps you make informed decisions.
- Empower your team with training. Confidence is key! Ensure your staff is comfortable and excited about new offerings to provide the best service possible.
3. Boost Retail Sales Naturally
Retail sales don’t have to feel like a chore. When done right, they become a natural extension of your services.
- Let clients experience the products. Using backbar that has corresponding retail items makes retail recommendations effortless—if a client loves their post-facial glow, they’ll want the moisturizer you used.
- Create a welcoming shopping space. A well-organized display with testers and clear signage makes browsing enjoyable.
- Recommend with assurance. A simple, friendly suggestion like, “This might be perfect for you!” feels natural and helpful rather than pushy.
4. Stay Ahead and Thrive
Never stop learning. Whether it’s through continued education or trying new treatments, investing in your professional growth keeps you ahead of the curve.
- Keep evolving. Stay ahead of trends, attend industry events, and network with other professionals to gain fresh insights.
Enjoy the Journey—You’re in Control!
Your spa should be a business you love running—not a business that runs you. With the right systems in place, you can focus on delivering exceptional experiences while enjoying a well-run, stress-free operation.
Need a helpful partner? We’re here to support you with expert recommendations, reliable service, and solutions tailored to your spa’s success.
Universal Companies is proud to have a team of experienced spa advisors on staff and welcomes you to consult with our professionals about spa products and supplies, including ingredients, equipment, and retail. Dedicated to the success of spa professionals everywhere, we're grateful to be recognized with multiple industry awards (thank you!) and proud to support the spa industry through mentorship and sponsorship.