Return Policy

• All returns must have an RMA (Return Merchandise Authorization). This will be provided by our customer service team.
  
  

• Return any product* in new condition and appropriate for resale within 45 days of purchase for a prompt, courteous refund.
  
  

• After 45 days, return any product* in new condition and appropriate for resale for a refund, less a 20% restocking fee.
  
  

• Items returned to Universal Companies after 90 days will not be accepted for return or returned to you.
  
  

• *EXCEPTIONS: copyrighted materials, HAZMAT items, custom orders, screens, drop shipped items, and equipment without a return authorization approval from our Customer Service Department.